Contact and support

Product and technical support

Email support@hopzup.online. Describe your device, what you tried and what happened. Do not send passwords, cookies, private keys or transferred file contents. For urgent security issues use security@hopzup.online.

Billing, invoices and refunds

Paddle is the Merchant of Record. For a purchase, invoice, payment method, cancellation or refund, use the Paddle customer portal from Settings or Paddle buyer support at https://paddle.net/. Product access problems can still be sent to support@hopzup.online.

Privacy requests

Email privacy@hopzup.online for access, correction, deletion, restriction, objection or portability requests. Include the account email or device ID shown in Settings. See the Privacy Policy for details.

Abuse, copyright and security

Abuse and copyright: abuse@hopzup.online and copyright@hopzup.online. Security vulnerabilities: security@hopzup.online. Legal notices: legal@hopzup.online. Use the public Report abuse page when you need a structured report.

Operator

Hopzup is operated by Armin Ravkić. The Imprint contains the available legal and business details. A postal address is provided there or on verified request where the law requires a public address.